Terms of service

Terms of Service for Lumiere Candles

Welcome to Lumiere Candles! These Terms of Service ("Terms") govern your use of our website and services provided by Lumiere Candles LLC ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms.

Use of Our Website

  • You may use our website for lawful purposes and in accordance with these Terms. You agree not to use our website in any way that violates any applicable laws or regulations.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Orders and Payments

  • When you place an order on our website, you agree to provide accurate and complete information about yourself and your payment method.
  • All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • Payment for orders is processed securely through our payment processor. By providing your payment information, you authorize us to charge the applicable amount to your payment method.

Product Information and Pricing

  • We make every effort to ensure that the information about our products, including descriptions, images, and pricing, is accurate and up to date. However, we do not warrant that such information is error-free.
  • We reserve the right to modify or discontinue any product at any time without prior notice. Prices for our products are subject to change without notice.

Shipping and Delivery

  • We strive to ship orders in a timely manner and to deliver them within the estimated delivery timeframe. However, we do not guarantee delivery dates and are not liable for any delays in shipping or delivery.
  • Because all products are hand-poured we reserve the right to 3 business days prior to shipping.

Intellectual Property

  • All content on our website, including text, images, logos, and trademarks, is the property of Lumiere Candles LLC or its licensors and is protected by copyright and other intellectual property laws.
  • You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

  • To the fullest extent permitted by law, Lumiere Candles LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, services or products.
  • In no event shall our total liability to you for all claims arising out of or related to these Terms exceed the total amount paid by you for the products or services purchased from us.

Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

Changes to These Terms

  • We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of revised Terms constitutes your acceptance of such changes.

Contact Us

Thank you for reviewing our Terms of Service. By using our website and services, you agree to abide by these Terms.